What are the available shipping options that your business provides? This can include overnight shipping, standard shipping, domestic, etc.
What is the cost to the customer of each of the available shipping options that you provide?
How long will each shipping method typically take?
How long is your handling time between when an order is placed and when it gets shipped?
Are there any restrictions when it comes to your shipping policy? Maybe you don’t ship to certain areas, states, P.O. boxes, etc.